The mobility sector has unarguably undergone disruption like any other industry amidst the pandemic. Various subsegments within...
Tags: Mobility, Artificial Intelligence, Digital Transformation,
In today’s technology-obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and...
Tags: Analytics, Artificial Intelligence, Customer Experience,
Research is clear: customer service is one of the biggest drivers of customer loyalty. In fact, 78 percent of U.S. consumers say...
Tags: Customer Satisfaction, AI, customer journey,
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