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The Value of Data-Driven Insights for Contact Centers

“Thank you for calling. Please listen carefully because our menu has recently changed.” We’ve all heard this greeting, but...


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Tags: Customer Experience, technical support for all industries, Guest Blog,

The Zen of Tech-Driven Support in 2020: 4 Perspectives that Matter

Inhale and exhale; breathe in and breathe out. Employees are embracing meditation, yoga, virtual workouts, music, or any other...


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Tags: global technical support services, technical support for all industries, regional technical support services,

CSS Corp’s KYRA Transforms Tech Support

CSS Corp's KYRA is elevating tech support to a whole new level. The Augmented Reality (AR) solution presents significant...


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Tags: augmented reality, conversational AI, technical support for all industries,

Global Technical Support
By Aditya Jayaram On October 30, 2017

Global Technical Support

Why Global Technical Support is Important

We live in a globalized world even without stepping out of our homes. We search via...


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Tags: global technical support services, technical support for all industries, regional technical support services

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