When I attempt a transaction with an enterprise, I always expect a seamless transaction that is simple, fast without any blocks...

Technology has grown to more than the expectations of great visionaries. This has made the high-tech products baffling to the...

To quote David Kay of DB Kay & Associates “KCS is not something we do in addition to solving problems. KCS is the way we solve...

One in five adult American internet users already has a device at home that connects the physical environment to the Internet -...

What does it mean to “Deliver The Gold Standard Of Technical Support”?  Simply put it means that you are delivering Support that...

There is always a notion that states “the vision of a company reflects on its customer’s experience” and that is so true in...

Over the years every organization with a customer support DNA strived to give a superlative experience to its customers. However,...