If you're seeking services that are essential for the growth or efficiency of your business, then onboarding a service partner is...
Tags: Analytics, Tech Support, Artificial Intelligence,
Tags: Tech Support
If only there were five best practices to improve IT customer service!Depending on who you are talking to, the answers to the...
Tags: Tech Support
Enterprise Service Desk is a gateway for customers, employees and partners, to resolve queries related to the services provided...
Tags: Tech Support
The bimodal tech support bridges the gap between the old and the new. This blog post will explain about a successful bimodal tech...
Tags: Tech Support
Bimodal IT is the practice of managing two separate, coherent modes of IT delivery, one focused on stability and the other on...
Tags: Tech Support
How many of you know that when you call a tech support agent, your conversations are recorded? If the tech support service is...
Tags: Analytics, Tech Support
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