Automation has always been equated with efficiency and progress. Due to the growing cost of resources and the rise of the consumer-driven economy, most organizations have rushed towards automation to optimize their business processes. While automation has influenced every business...
Automation,
Chatbots,
AI Chat Support,
superior customer experience,
customer service,
cognitive customer experience,
AI-driven automation,
symbiotic process
Where do we draw the line for Automation in CX?
by
Rahul Joshi
/
November
12,
2019
Share
- Tweet
0 Comments