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New Research: The ROI of Customer Experience
By Bruce Temkin On March 1, 2020

New Research: The ROI of Customer Experience

The XM Institute recently published a new report, The ROI of Customer Experience, 2019. It examines the connection between...


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Tags: Customer Experience, ROI, Guest Blog,

CIO Dashboard | CSS CORP IS NOW MOVATE
By Mushtaq Ahmad On December 14, 2017

CIO Dashboard | CSS CORP IS NOW MOVATE

Metrics  to Build a Great CIO Dashboard

The traditional transaction-oriented systems view of IT is dead long back. Gone are the...


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Tags: Analytics, Customer Experience, CIO,

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