Recent contact center industry trends indicate significant growth in the number of remote employees. While some companies already...
Tags: Guest Blog, COVID19, new normal,
I have been reading every article I can find regarding how and when life will return to normal. The conclusion from scientists...
Tags: Guest Blog, Employee Experience, COVID19,
The way we see quality assurance and testing will change forever. The pandemic has brought about a reactive yet deliberate...
Tags: Customer Experience, Digital Transformation, Digital Testing,
Covid-19 and the ensuing lockdown and social distancing stipulations have taken a severe toll on economies, businesses, and...
Tags: IT strategic, Employee Engagement, digital collaboration,
CSS Corp was the platinum sponsor of the 2-day TSW virtual event held on May 5th and 6th, 2020. Business leaders and analysts...
Tags: Featured Blog, business continuity, COVID19,
As we all try to find the meaning in what’s been happening in the world for the past three months, one resounding message is the...
Tags: Guest Blog, business continuity, COVID19,
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