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How Artificial Intelligence Impacts the Contact Center
By Leo Lanzillo On May 19, 2021

How Artificial Intelligence Impacts the Contact Center

In today’s technology-obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and...


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Tags: Analytics, Artificial Intelligence, Customer Experience,

What Linguistic AI Has Learned
By Jane Hendricks On March 8, 2020

What Linguistic AI Has Learned

Since the launch of Linguistic AI (Artificial Intelligence) over a year ago it has been a busy period for our technology...

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Tags: Artificial Intelligence, Guest Blog, natural language processing,

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