When it comes to vision technology, we have the tendency to throw around buzzwords such as “machine vision” and “deep...
Tags: deep learning, Guest Blog, machine vision,
Recent contact center industry trends indicate significant growth in the number of remote employees. While some companies...
Tags: Guest Blog, COVID19, new normal,
In today’s technology-obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and...
Tags: Analytics, Artificial Intelligence, Customer Experience,
There were some interesting business impacts during 2020 obscured by the almost daily headlines created from the pandemic,...
Tags: Digital Technology, Digital Transformation, superior customer experience,
By now we’re all aware of how disruptive COVID-19 has been.
Tags: Guest Blog, social commerce, retail ecommerce,
Digital transformation (DX) is not a new initiative. In fact, Forbes states that 70% of companies had a DX initiative in...
Tags: Digital Transformation, digital workforce, cloud adoption,
I have been reading every article I can find regarding how and when life will return to normal. The conclusion from scientists...
Tags: Guest Blog, Employee Experience, COVID19,
According to Merriam-Webster, the term “all-in-one” was first used in 1926 to describe an undergarment that combines a girdle...
Tags: Guest Blog, Call Centre Industry, All-in-One,
It’s no secret that a superior commerce experience is a competitive advantage in today’s digital-driven landscape. But...
Tags: Predictive Analytics, data-driven insight, Guest Blog,
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