With the onset of COVID-19 came a period of real difficulty for most businesses. Companies equipped with the technology to...
Tags: customer service, Guest Blog, Remote Work,
COVID-19 has become an unprecedented disruption to all facets of the healthcare industry in a very short amount of time....
Tags: Artificial Intelligence, Healthcare Data Analytics, Deep Healthcare Analytics,
When it comes to vision technology, we have the tendency to throw around buzzwords such as “machine vision” and “deep...
Tags: deep learning, Guest Blog, machine vision,
Recent contact center industry trends indicate significant growth in the number of remote employees. While some companies...
Tags: Guest Blog, COVID19, new normal,
In today’s technology-obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and...
Tags: Analytics, Artificial Intelligence, Customer Experience,
There were some interesting business impacts during 2020 obscured by the almost daily headlines created from the pandemic,...
Tags: Digital Technology, Digital Transformation, superior customer experience,
By now we’re all aware of how disruptive COVID-19 has been.
Tags: Guest Blog, social commerce, retail ecommerce,
Digital transformation (DX) is not a new initiative. In fact, Forbes states that 70% of companies had a DX initiative in...
Tags: Digital Transformation, digital workforce, cloud adoption,
I have been reading every article I can find regarding how and when life will return to normal. The conclusion from scientists...
Tags: Guest Blog, Employee Experience, COVID19,
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