At the onset of the pandemic, I remember reading a post by Sequoia Capital, where it stated that the Coronavirus is the black...
We recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital...
Telecom and media service providers are redrafting customer engagement and Customer Experience (CX) strategies in the wake of an...
Tags: global technical support services, customer service, Featured Blog,
Inhale and exhale; breathe in and breathe out. Employees are embracing meditation, yoga, virtual workouts, music, or any other...
Tags: global technical support services, technical support for all industries, regional technical support services,
While CSS Corp offers a host of services under GIS, we want to touch upon a specific and essential aspect of this suite. It’s...
Tags: geospatial, geospatial systems, geospatial data,
CSS Corp's KYRA is elevating tech support to a whole new level. The Augmented Reality (AR) solution presents significant...
Tags: augmented reality, conversational AI, technical support for all industries,
CSS Corp was the platinum sponsor of the 2-day TSW virtual event held on May 5th and 6th, 2020. Business leaders and analysts...
Tags: Featured Blog, business continuity, COVID19,
In the current business environment, everything that needs to be managed has to be measured. If a company wants to manage its...
Tags: data analytics suite, Featured Blog, organizational strategy,
The need for exceptional tech talent in today’s cut-throat IT market is a no-brainer. But does that mean every organization has...
Tags: talent acquisition, HR strategy, employee first,
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