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Badge of Honor: Here's the CX Leader in Telecom & Media

Telecom and media service providers are redrafting customer engagement and Customer Experience (CX) strategies in the wake of...


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Tags: global technical support services, customer service, Featured Blog,

The Zen of Tech-Driven Support in 2020: 4 Perspectives that Matter

Inhale and exhale; breathe in and breathe out. Employees are embracing meditation, yoga, virtual workouts, music, or any other...


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Tags: global technical support services, technical support for all industries, regional technical support services,

Hey map providers! Translate POI to ROI

While CSS Corp offers a host of services under GIS, we want to touch upon a specific and essential aspect of this suite. It’s...


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Tags: geospatial, geospatial systems, geospatial data,

CSS Corp’s KYRA Transforms Tech Support

CSS Corp's KYRA is elevating tech support to a whole new level. The Augmented Reality (AR) solution presents significant...


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Tags: augmented reality, conversational AI, technical support for all industries,

TSW Executive Discussions with Google, Cisco, and Philips

CSS Corp was the platinum sponsor of the 2-day TSW virtual event held on May 5th and 6th, 2020. Business leaders and analysts...


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Tags: Featured Blog, business continuity, COVID19,

CruiseBoard: A Game-Changer for your Business!

In the current business environment, everything that needs to be managed has to be measured. If a company wants to manage its...


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Tags: data analytics suite, Featured Blog, organizational strategy,

Gain a Competitive Edge in Tech-Talent Acquisition and Retention

The need for exceptional tech talent in today’s cut-throat IT market is a no-brainer. But does that mean every organization...


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Tags: talent acquisition, HR strategy, employee first,

Quantum computing and AI to be among top tech trends this year

The last decade saw an unprecedented adoption of digital transformation initiatives. Technologies such as cloud, mobility, ...


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Tags: Digital Transformation, AI, 5G Network Services,

When the going gets tough, it is time to pull up your socks!

"Experience is a good university, but the fees are high," goes the popular adage.  When it’s about learning at the speed of...


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Tags: Employee Engagement, learning and development program, ICT Academy,

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