There were some interesting business impacts during 2020 obscured by the almost daily headlines created from the pandemic,...
Tags: Digital Technology, Digital Transformation, superior customer experience,
Digital transformation (DX) is not a new initiative. In fact, Forbes states that 70% of companies had a DX initiative in...
Tags: Digital Transformation, digital workforce, cloud adoption,
Cloud Computing is the dominant driver for Digital Transformation. Embracing Cloud in the digital transformation strategy...
Tags: Cloud Services, Digital Transformation, Cloud Computing,
Many enterprises are amid a digital transformation, seeking to engage with customers and satisfy their needs through digital...
Tags: Digital Transformation, Guest Blog, Cloud Infrastructure,
The way we see quality assurance and testing will change forever. The pandemic has brought about a reactive yet deliberate...
Tags: Customer Experience, Digital Transformation, Digital Testing,
The alarm clock buzzes. It's 8.30 AM in Manila, Philippines, and Samantha wakes up to another day of work. She rustles up a...
Tags: Customer Experience, Digital Transformation, Employee Experience,
The CRM software market size is expected to reach USD 80 billion by 2025, and the battles to claim a stake have already begun....
Tags: Customer Experience, Digital Transformation, AI-driven automation,
A fine line separates the good from the best, conventional from the unconventional, and laggards from the innovators. Treading...
Tags: Digital Transformation, BIG Innovation Awards 2020, Digital CX platform,
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