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Spotlight: Top Analyst Firm Hails CSS Corp’s Resilience & Cheer Framework
By The CSS Corp Editorial Team On June 5, 2020

Spotlight: Top Analyst Firm Hails CSS Corp’s Resilience & Cheer Framework

The alarm clock buzzes. It's 8.30 AM in Manila, Philippines, and Samantha wakes up to another day of work.  She rustles up a...


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Tags: Customer Experience, Digital Transformation, Employee Experience,

Cloud Wars & Mobile Accords - Trends that could impact CRM in 2020
By Mushtaq Ahmad On February 21, 2020

Cloud Wars & Mobile Accords - Trends that could impact CRM in 2020

The CRM software market size is expected to reach USD 80 billion by 2025, and the battles to claim a stake have already begun....


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Tags: Customer Experience, Digital Transformation, AI-driven automation,

The Gold Standard in CX Innovation Is Here!
By Sriharsha Rao On February 4, 2020

The Gold Standard in CX Innovation Is Here!

A fine line separates the good from the best, conventional from the unconventional, and laggards from the innovators. Treading...


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Tags: Digital Transformation, BIG Innovation Awards 2020, Digital CX platform,

How Brands Should Approach Personalization Barriers
By Chris Stennett On February 3, 2020

How Brands Should Approach Personalization Barriers


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Tags: Digital Transformation, Guest Blog, Brand Strategy,

Quantum computing and AI to be among top tech trends this year
By Rahul Joshi On January 17, 2020

Quantum computing and AI to be among top tech trends this year

The last decade saw an unprecedented adoption of digital transformation initiatives. Technologies such as cloud, mobility, ...


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Tags: Digital Transformation, AI, 5G Network Services,

The Roadmap to Success in the Digital Era
By Vivian Gomes On August 23, 2018

The Roadmap to Success in the Digital Era

Digital CX. This term has gained relevance over the years for businesses in various industries. Retail, transportation,...


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Tags: Digital Transformation, Digital Infrastructure

CIO in the digital age
By Mushtaq Ahmad On November 28, 2017

CIO in the digital age

5 Key Items on A CIO’s Checklist in the Digital Age


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Tags: Digital Technology, CIO, Digital Transformation

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Recent Posts

Pros and Cons of Implementing a CX Chatbot
Brooke Granovsky - Jul 1, 2020
Virtual Hiring in the New Normal
Brijesh Balakrishnan - Jun 24, 2020
CX metrics – Which ones tell a more meaningful story?
Ken Ramoutar - Jun 17, 2020
CSS Corp’s KYRA Transforms Tech Support
The CSS Corp Editorial Team - Jun 10, 2020
Spotlight: Top Analyst Firm Hails CSS Corp’s Resilience & Cheer Framework
The CSS Corp Editorial Team - Jun 5, 2020

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