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The era of shifting digital experience paradigms

Though digital disruption started way before the pandemic, the trajectory of digital adoption shot up significantly since the...


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Tags: Analytics, Digital Technology, Customer Experience,

Drive smart CX via CSS Corp’s SMART Mobility services

The mobility sector has unarguably undergone disruption like any other industry amidst the pandemic. Various subsegments...


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Tags: Mobility, Artificial Intelligence, Digital Transformation,

Simplify Digital Transformation in 2021

There were some interesting business impacts during 2020 obscured by the almost daily headlines created from the pandemic,...


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Tags: Digital Technology, Digital Transformation, superior customer experience,

Now’s the Time to Put Digital Transformation Initiatives into Hyperdrive

Digital transformation (DX) is not a new initiative. In fact, Forbes states that 70% of companies had a DX initiative in...


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Tags: Digital Transformation, digital workforce, cloud adoption,

Emerging Disruptions in Cloud Trends

Cloud Computing is the dominant driver for Digital Transformation. Embracing Cloud in the digital transformation strategy...


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Tags: Cloud Services, Digital Transformation, Cloud Computing,

Hug Your Cloud. On-prem Cloud has its Place

Many enterprises are amid a digital transformation, seeking to engage with customers and satisfy their needs through digital...


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Tags: Digital Transformation, Guest Blog, Cloud Infrastructure,

Why Digital Assurance is the New Quality Assurance

The way we see quality assurance and testing will change forever. The pandemic has brought about a reactive yet deliberate...


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Tags: Customer Experience, Digital Transformation, Digital Testing,

Spotlight: Top Analyst Firm Hails CSS Corp’s Resilience & Cheer Framework

The alarm clock buzzes. It's 8.30 AM in Manila, Philippines, and Samantha wakes up to another day of work.  She rustles up a...


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Tags: Customer Experience, Digital Transformation, Employee Experience,

Cloud Wars & Mobile Accords - Trends that could impact CRM in 2020

The CRM software market size is expected to reach USD 80 billion by 2025, and the battles to claim a stake have already begun....


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Tags: Customer Experience, Digital Transformation, AI-driven automation,

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