Technology Thought Leadership Blogs by CSS Corp

Analytics, Automation, Digital Technology, Tech Support, Customer Experience

How AI , Analytics, and Automation are revolutionizing Customer Support

 

Digital Technology, Mobility, Thought Leadership, Customer Experience

Deliver exceptional user experience across devices to Transform CX

 

Testing Services, Digital Technology, Thought Leadership

DevOps is Powering Digital Transformation

The DevOps Landscape Over the last decade, software development has gone through a quantum change from its traditional waterfall model of distinct development phases to the more dynamic and overlapping Agile framework.

Automation, Digital Technology, Mobility, Thought Leadership, Artificial Intelligence, Customer Experience

Conversational User Experience - 6 Key Design Principles

New channels of interaction are emerging, with voice gaining increasingly more attention, due to the advances in natural language processing and the success of voice platform devices such as Amazon's Echo and Google Home Assistant.

Digital Technology, Marketing, Thought Leadership

Predicting Consumer Behavior in the Retail Industry

Here is a not-so-rare scenario in retail. A sales promotion campaign has run for 3 years with loads of success, but then it fails in the 4th year. In most cases, there will be some amount of introspection to see what has changed in the company, and why the performance targets were not...

Digital Technology, Thought Leadership

Digital Transformation – Riding the Wave

Digital transformation is forcing IT to evolve

Digital Technology, Thought Leadership

Digital Transformation and its opportunities

In recent years, digital transformation, as a term, has been used to describe anything from creating a website to the having an effective company strategy for growing their digital business.

Social Media, Digital Technology

Funny Social Media Reactions to the iPhone7 Launch

Are you an iPhone user? Well I am one. It is indeed a prestige symbol to own an iPhone. But I still find it pretty weird when I realise that I have to pay a lot to use basic apps like "Automatic call recorder" in iPhone.

Internet of Things, Digital Technology

Mark Zuckerberg and his AI butler dream

The first time I watched the movie Flubber, I was more fascinated by Weebo than Flubber. Weebo - a robotic flying personal-assistant helps Robin Williams in day today activities by reminding him of incidents that he had forgotten. The movie revolved around Flubber and Robin Williams; but...

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