Digital Technology, Artificial Intelligence

Modernizing Wireless Networks: The Strategic Need to Harness Artificial Intelligence

Managing network ecosystems for dependable services is a complex task, especially, with multiple interfaces, hardware and equipment. High availability of networks is an integral part of business operations, and drives client experience. Network infrastructure provides the foundational...

Digital Technology, CIO, Digital Transformation

CIO in the digital age

5 Key Items on A CIO’s Checklist in the Digital Age

Digital Technology

Digital Transformation Framework for Business Success

 

Analytics, Automation, Digital Technology, Tech Support, Customer Experience

How AI , Analytics, and Automation are revolutionizing Customer Support

 

Digital Technology, Mobility, Thought Leadership, Customer Experience

Deliver exceptional user experience across devices to Transform CX

 

Testing Services, Digital Technology, Thought Leadership

DevOps is Powering Digital Transformation

The DevOps Landscape Over the last decade, software development has gone through a quantum change from its traditional waterfall model of distinct development phases to the more dynamic and overlapping Agile framework.

Automation, Digital Technology, Mobility, Thought Leadership, Artificial Intelligence, Customer Experience

Conversational User Experience - 6 Key Design Principles

New channels of interaction are emerging, with voice gaining increasingly more attention, due to the advances in natural language processing and the success of voice platform devices such as Amazon's Echo and Google Home Assistant.

Digital Technology, Marketing, Thought Leadership

Predicting Consumer Behavior in the Retail Industry

Here is a not-so-rare scenario in retail. A sales promotion campaign has run for 3 years with loads of success, but then it fails in the 4th year. In most cases, there will be some amount of introspection to see what has changed in the company, and why the performance targets were not...

Digital Technology, Thought Leadership

Digital Transformation – Riding the Wave

Digital transformation is forcing IT to evolve

Digital Technology, Thought Leadership

Digital Transformation and its opportunities

In recent years, digital transformation, as a term, has been used to describe anything from creating a website to the having an effective company strategy for growing their digital business.

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