Analytics, Automation, Digital Technology, Tech Support, Customer Experience

How AI , Analytics, and Automation are revolutionizing Customer Support

/ May 24, 2017

 

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Digital Technology, Mobility, Thought Leadership, Customer Experience

Deliver exceptional user experience across devices to Transform CX

/ April 27, 2017

 

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Automation, Digital Technology, Mobility, Thought Leadership, Artificial Intelligence, Customer Experience

Conversational User Experience - 6 Key Design Principles

/ April 05, 2017

New channels of interaction are emerging, with voice gaining increasingly more attention, due to the advances in natural language processing and the success of voice platform devices such as Amazon's Echo and Google Home Assistant.

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