In the age of platform wars where CX pros seek to get that extra edge over their competitors, CSS EDISON ™ shows it has a mind of...
Tags: Analytics, Customer Experience, Customer Satisfaction,
CXOs are increasingly recognizing that stepping up their digital game would lead to more efficiency, innovation, and customer...
Tags: Customer Experience, Customer Satisfaction, cx strategy,
CSS Corp won the Gold Stevie Award in the Company of the Year-Computer Services category of the 19th Annual American Business...
Tags: resilience framework, Customer Engagement, CSS Corp wins Gold,
In today’s technology-obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and...
Tags: Analytics, Artificial Intelligence, Customer Experience,
Customer experience has taken on a new definition and dimension amidst the current COVID-19 crisis. Customer expectations have...
Tags: Customer Experience, Customer Satisfaction, Customer Engagement,
The benefits of a cloud-based architecture over an on-premises one are easy to prove. Multiple companies in a range of...
Tags: Artificial Intelligence, Customer Experience, Digital CX platform,
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