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Best practices for CX teams during COVID-19
By Elan Keshen On July 9, 2020

Best practices for CX teams during COVID-19

The reality of COVID-19 and ensuing public responses has placed customer-facing teams in the spotlight. CX teams across...


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Tags: Automation, AI Chat Support, conversational AI,

CSS Corp’s KYRA Transforms Tech Support
By The CSS Corp Editorial Team On June 10, 2020

CSS Corp’s KYRA Transforms Tech Support

CSS Corp's KYRA is elevating tech support to a whole new level. The Augmented Reality (AR) solution presents significant...


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Tags: augmented reality, conversational AI, technical support for all industries,

Quantum computing and AI to be among top tech trends this year
By Rahul Joshi On January 17, 2020

Quantum computing and AI to be among top tech trends this year

The last decade saw an unprecedented adoption of digital transformation initiatives. Technologies such as cloud, mobility, ...


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Tags: Digital Transformation, AI, 5G Network Services,

Conversational AI: the digital retail wonder
By Vivian Gomes On January 30, 2019

Conversational AI: the digital retail wonder

AI is being looked at as a game changer which can beget better customer interactions across various channels, devices, and touch...


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Tags: Chatbots, facial recognition, augmented reality,

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