Digital Transformation, AI, 5G Network Services, conversational AI, top tech trends this year, Outlook 2020, digital innovation, quantum computing, cognitive intelligence, hyper-automation, digital workforce, conversational commerce

Quantum computing and AI to be among top tech trends this year

The last decade saw an unprecedented adoption of digital transformation initiatives. Technologies such as cloud, mobility, analytics, automation, AI (artificial intelligence) and the likes enabled enterprises to re-imagine everything from customer experience to business growth. These...

Chatbots, facial recognition, augmented reality, retail analytics, consumer experience, conversational AI, transform shopping experience

Conversational AI: the digital retail wonder

AI is being looked at as a game changer which can beget better customer interactions across various channels, devices, and touch points. To humanize these interactions, brands are making contextual investments to drive human-like conversations, also known as Conversational AI. This...

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