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Best practices for CX teams during COVID-19

The reality of COVID-19 and ensuing public responses has placed customer-facing teams in the spotlight. CX teams across...


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Tags: Automation, AI Chat Support, conversational AI,

CSS Corp’s KYRA Transforms Tech Support

CSS Corp's KYRA is elevating tech support to a whole new level. The Augmented Reality (AR) solution presents significant...


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Tags: augmented reality, conversational AI, technical support for all industries,

Quantum computing and AI to be among top tech trends this year

The last decade saw an unprecedented adoption of digital transformation initiatives. Technologies such as cloud, mobility, ...


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Tags: Digital Transformation, AI, 5G Network Services,

Conversational AI: the digital retail wonder

AI is being looked at as a game changer which can beget better customer interactions across various channels, devices, and...


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Tags: Chatbots, facial recognition, augmented reality,

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