Covid-19 and the ensuing lockdown and social distancing stipulations have taken a severe toll on economies, businesses, and...
Tags: IT strategic, Employee Engagement, digital collaboration,
A common debate at many companies is “what are the right customer experience (CX) metrics?” If you do some simple research,...
Tags: Customer Experience, customer journey, net promoter score,
CSS Corp was the platinum sponsor of the 2-day TSW virtual event held on May 5th and 6th, 2020. Business leaders and analysts...
Tags: Featured Blog, business continuity, COVID19,
As we all try to find the meaning in what’s been happening in the world for the past three months, one resounding message is the...
Tags: Guest Blog, business continuity, COVID19,
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