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Conversational User Experience - 6 Key Design Principles
By CSSCorp On April 5, 2017

Conversational User Experience - 6 Key Design Principles

New channels of interaction are emerging, with voice gaining increasingly more attention, due to the advances in natural...


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Tags: Automation, Digital Technology, Mobility,

Zero Touch Support
By CSSCorp On September 15, 2016

Zero Touch Support

Imagine you are driving your car in the highway. Your wife calls you on your mobile phone; and as you are driving, you are not...


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Tags: Analytics, Automation, Tech Support

Enterprise Automation in the disrupted world
By CSSCorp On August 3, 2016

Enterprise Automation in the disrupted world

Infrastructure and operations enterprises are experiencing an exponential growth in computing, storage and network...


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Tags: Automation

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