Automation, Digital Technology, Mobility, Thought Leadership, Artificial Intelligence, Customer Experience

Conversational User Experience - 6 Key Design Principles

New channels of interaction are emerging, with voice gaining increasingly more attention, due to the advances in natural language processing and the success of voice platform devices such as Amazon's Echo and Google Home Assistant.

Analytics, Automation, Tech Support

Zero Touch Support

Imagine you are driving your car in the highway. Your wife calls you on your mobile phone; and as you are driving, you are not able to pick up the phone and answer her. You have two options now to talk to your wife

Automation

Enterprise Automation in the disrupted world

Infrastructure and operations enterprises are experiencing an exponential growth in computing, storage and network technologies. Many enterprises have moved to the cloud and some are taking the plunge to the cloud. Automation of tasks, processes helps enterprises to save costs, grow...

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The CSS Corp blog brings you insights from the world of Technology and Disruptions that are shaping the Digital Age. Subscribe Now to learn the art of delivering Exquisite Customer eXperience for today's Digital Economy