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ROI Assured By Award-Winning Cloud Platform—CSS CONTELLI™

CSS CONTELLI™, an Intelligent Automation Cloud Platform for Hybrid IT operations, is up and about something these days. It won...


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Tags: Artificial Intelligence, Customer Experience, Digital Transformation,

Technology Trends in Healthcare in 2021: The Rise of AI

COVID-19 has become an unprecedented disruption to all facets of the healthcare industry in a very short amount of time....


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Tags: Artificial Intelligence, Healthcare Data Analytics, Deep Healthcare Analytics,

Forrester mentions CSS Corp among AI consultancies with dedicated expertise and offerings

Forrester’s overview of 23 AI service providers in the Asia Pacific helps CIOs understand the value they can expect from an AI...


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Tags: Artificial Intelligence, CIO, AI,

Drive smart CX via CSS Corp’s SMART Mobility services

The mobility sector has unarguably undergone disruption like any other industry amidst the pandemic. Various subsegments...


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Tags: Mobility, Artificial Intelligence, Digital Transformation,

How Artificial Intelligence Impacts the Contact Center

In today’s technology-obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and...


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Tags: Analytics, Artificial Intelligence, Customer Experience,

AI in the Contact Centre: The Promise, the Reality, and the Future

Companies across all industries are experimenting with a suite of artificial intelligence (AI) solutions in the contact centre...


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Tags: Artificial Intelligence, operational resilience, contact center operations,

Migrate your Contact Centre to the Cloud - Piece By Piece

The benefits of a cloud-based architecture over an on-premises one are easy to prove. Multiple companies in a range of...


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Tags: Artificial Intelligence, Customer Experience, Digital CX platform,

What Linguistic AI Has Learned
Since the launch of Linguistic AI (Artificial Intelligence) over a year ago it has been a busy period for our technology...

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Tags: Artificial Intelligence, Guest Blog, natural language processing,

how can the HR function thrive in a digital future?

It is said that Baby Boomers were loyal to the company, but the Millennials are steadfast about their calling. The “Gen Y”,...


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Tags: Digital Technology, Artificial Intelligence, Gamification,

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