Forrester’s overview of 23 AI service providers in the Asia Pacific helps CIOs understand the value they can expect from an AI...
Tags: Artificial Intelligence, CIO, AI,
The mobility sector has unarguably undergone disruption like any other industry amidst the pandemic. Various subsegments...
Tags: Mobility, Artificial Intelligence, Digital Transformation,
In today’s technology-obsessed world, making life simpler, faster, and more seamless is a priority for both businesses and...
Tags: Analytics, Artificial Intelligence, Customer Experience,
Companies across all industries are experimenting with a suite of artificial intelligence (AI) solutions in the contact centre...
Tags: Artificial Intelligence, operational resilience, contact center operations,
The benefits of a cloud-based architecture over an on-premises one are easy to prove. Multiple companies in a range of...
Tags: Artificial Intelligence, Customer Experience, Digital CX platform,
Tags: Artificial Intelligence, Guest Blog, natural language processing,
It is said that Baby Boomers were loyal to the company, but the Millennials are steadfast about their calling. The “Gen Y”,...
Tags: Digital Technology, Artificial Intelligence, Gamification,
Managing network ecosystems for dependable services is a complex task, especially, with multiple interfaces, hardware and...
Intelligent Automation is the use of artificial intelligence technologies...
Tags: Artificial Intelligence, AI, Intelligence,
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