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CSS EDISON™ Delivers Business Outcomes and ROI in CX
By The CSS Corp Editorial Team On August 12, 2021

CSS EDISON™ Delivers Business Outcomes and ROI in CX

In the age of platform wars where CX pros seek to get that extra edge over their competitors, CSS EDISON ™ shows it has a mind of...


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Tags: Analytics, Customer Experience, Customer Satisfaction,

Forrester Now Tech Mentions CSS Corp’s AI-Based Text-Analytics Functionality
By The CSS Corp Editorial Team On October 21, 2020

Forrester Now Tech Mentions CSS Corp’s AI-Based Text-Analytics Functionality

Forrester’s overview of 30 providers revealed how customer insights professionals can use AI-based text-analytics platforms to...


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Tags: customer intelligence, customer service, text analytics,

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