Analytics, Chatbots, AI, Intelligent Automation, superior customer experience, IT service provider, emerging technologies, operational expertise, customer journey

How emerging technologies are re-defining the IT service provider landscape

Technology is changing the way organizations do business across all major industries. New technologies (and new applications of existing technologies) are being developed all the time, and businesses are naturally looking for ways to incorporate emerging technologies into their...

Marketing, Customer Experience, Chatbots, AI Chat Support, AI, Conversational Intelligence, CMO

How human-AI partnerships are transforming the B2C marketing landscape

Re-inventing the B2C Marketing Landscape with Human-AI partnerships

Internet of Things, Predictive Analytics, AI, Intelligent Automation, geospatial, GIS implementation, GIS data services, Spatial Analytics, geospatial systems

How to leverage geospatial data to map locations and add business value

The story of Robinson Crusoe who survives the storm and the wilderness is one of the most enduring classics in English literature. This genre of humans surviving in the wild against all odds is immortalized on screen through films like “Castaway” and “Life of Pi.” However, the emergence...

Customer Experience, AI, Intelligent Automation, help desk, Omni Channel Support

what AI means to businesses in terms of cost optimization, efficiency & HR

The rapidly evolving Artificial Intelligence paradigm is influencing economies, disciplines, services and business models, and in the process modernizing operations, reducing costs, increasing service agility, and harmonizing customer experiences.

Digital Technology, Customer Experience, AI

How to leverage digital tech to drive revenue growth

The digital revolution has improved consumers’ lives in many ways. For many businesses, the same revolution (including mobile, social media, cloud, artificial intelligence and analytics) has created fierce competition. But the news is not all doom and gloom. At CSS Corp, we help companies...

Security Services, Automation, Security, AI

Combating SECURITY THREATS WITH AI

In an increasingly digitally connected world, enterprise IT systems are more vulnerable than ever to security threats like viruses, application-specific hacks, phishing attacks, etc. With the prolific use of the Internet and other interactive mobile technologies, many small to...

Analytics, IT operations, AI, IT Support, help desk, Omni Channel Support, service desk, Business service desk

Smart Service Desk for IT and Business Process Transformation

Smart Service Desk - How it Delivers According to a recent research by IDC, technology spending by non-IT business units will reach USD 609 billion this year as new influencers of IT emerge across the enterprise. The trend is expected to grow exponentially, and by 2020, non-IT business...

IT operations, IT Value, Customer Satisfaction, AI, Productivity, Intelligence, Intelligent Automation

Power up IT operations with Cognitive Technologies

How Cognitive Technologies are Revamping IT Operations  IT operational managers are under ever-increasing pressure to increase performance while reducing budgets. With increasingly complex technologies, increased globalization, and more reliance on technology for critical business...

Artificial Intelligence, AI, Intelligence, Intelligent Automation

Intelligent Automation Systems: The Birth of a New Era

Intelligent Automation Brings on the New World Order Intelligent Automation is the use of artificial intelligence technologies (including natural language processing, machine learning, and other technologies) to automate tasks otherwise performed by humans, including both physical tasks...

Robots, Data Sciences, AI, Intelligence, Research

How AI is Shaping Enterprise Development

The Rise of AI in Enterprise Development Marvin Lee Mensky, the American scientist and a researcher of Artificial Intelligence, said in 1967, “Within a generation, the problem of creating artificial intelligence will substantially be solved.” He was right. Today, Artificial Intelligence...

Page 1 of 1
1

About CSS Corp Blog

About

The CSS Corp blog brings you insights from the world of technology and disruptions that are shaping the digital age. Subscribe now to learn the art of delivering exquisite customer eXperience for today's digital economy

Categories

see all