Chatbots, agent amplification, customer service representative, agent support, customer service, customer 360, AR-based support

Amplify agents to transform cx in customer service

Customer Support Representatives (CSR’s) are the bridge between customers and the company. When faced with product or service-related issues, customers instinctively reach out to the customer service department. In an industry report by Accenture, it was found that 89% of customers get...

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