According to a recent research by IDC, technology spending by non-IT business units will reach USD 609 billion this year as new influencers of IT emerge across the enterprise. The trend is expected to grow exponentially, and by 2020, non-IT business...
Major digital product innovations bring with it the need for technology development to provide greater sustainability and bring on next generation customer experiences. Some burst on the scene and are quickly adopted; others trickle down more...
IT operational managers are under ever-increasing pressure to increase performance while reducing budgets. With increasingly complex technologies, increased globalization, and more reliance on technology for critical business...
Intelligent Automation is the use of artificial intelligence technologies (including natural language processing, machine learning, and other technologies) to automate tasks otherwise performed by humans, including both physical...
Marvin Lee Mensky, the American scientist and a researcher of Artificial Intelligence, said in 1967, “Within a generation, the problem of creating artificial intelligence will substantially be solved.” He was right. Today, Artificial...
Testing software in ‘Gaming’ needs serious skills and discipline such as winning strategies, competition goals, rules, team work elements and usage of external devices, sensors and applications of various laws of physics. While...
Chat support today has come a long way from its humble beginnings in 1996. It was introduced by enterprises as a way to service customers faster and more efficiently, in real time. Something they were failing to do via their call centers. Customers...
Today, for an organization to succeed, organizations need to have a quick go-to-market process set up. Developers and testing teams need to test products not in weeks, but hours. The challenges in software testing being faced by organizations...
The traditional transaction-oriented systems view of IT is dead long back. Gone are the days of CIOs, who could do with a few metrics, analytics and spreadsheets. Over the last half of a decade, the CIOs role has undergone a dramatic change.
The CSS Corp blog brings you insights from the world of technology and disruptions that are shaping the digital age. Subscribe now to learn the art of delivering exquisite customer eXperience for today's digital economy
