Digital Technology, Artificial Intelligence, Gamification, collaboration, employee participation, HR

how can the HR function thrive in a digital future?

It is said that Baby Boomers were loyal to the company, but the Millennials are steadfast about their calling. The “Gen Y”, who have the world at their fingertips and information at their beck and call, are looking to make an impact on their community and regard their work as an...

Marketing, Customer Experience, Chatbots, AI Chat Support, AI, Conversational Intelligence, CMO

How human-AI partnerships are transforming the B2C marketing landscape

Re-inventing the B2C Marketing Landscape with Human-AI partnerships

Internet of Things, Predictive Analytics, AI, Intelligent Automation, geospatial, GIS implementation, GIS data services, Spatial Analytics, geospatial systems

How to leverage geospatial data to map locations and add business value

The story of Robinson Crusoe who survives the storm and the wilderness is one of the most enduring classics in English literature. This genre of humans surviving in the wild against all odds is immortalized on screen through films like “Castaway” and “Life of Pi.” However, the...

Thought Leadership, Innovation, 5G, 5G communication services

5G - the new game-changer

How 5G will change the world?

Analytics, Customer Experience, cognitive customer experience

Cognitive Customer Experience - Transforming through cognitive analytics

This article focuses on how cognitive technologies elevates customer experience from a contact center and customer service hubs.

Customer Experience, AI, Intelligent Automation, help desk, Omni Channel Support

what AI means to businesses in terms of cost optimization, efficiency & HR

The rapidly evolving Artificial Intelligence paradigm is influencing economies, disciplines, services and business models, and in the process modernizing operations, reducing costs, increasing service agility, and harmonizing customer experiences.

Digital Technology, Customer Experience, AI

How to leverage digital tech to drive revenue growth

The digital revolution has improved consumers’ lives in many ways. For many businesses, the same revolution (including mobile, social media, cloud, artificial intelligence and analytics) has created fierce competition. But the news is not all doom and gloom. At CSS Corp, we help...

Digital Transformation, Digital Infrastructure

The Roadmap to Success in the Digital Era

Digital CX. This term has gained relevance over the years for businesses in various industries. Retail, transportation, automotive, healthcare, banking and financial services are some of the many industries that have experienced gains by leveraging the power of the digital. For...

How The Changing Business World Has Impacted IT

Today’s IT department doesn’t look like it used to. Triggered by simultaneous shifts in the business world, everything has changed: the work, the methods and the speed. Here, we look at four recent business shifts and how they have impacted IT.

Get actionable insights and storm through competition!!

The rapid transition to digital has significantly changed the world forever. Traditional voice and text businesses are declining as the data business grows exponentially. The competition has broadened to include new kinds of business models. Customer’s expectations are very different. ...

Page 3 of 23
1 2 3 4 5

About CSS Corp Blog

About

The CSS Corp blog brings you insights from the world of technology and disruptions that are shaping the digital age. Subscribe now to learn the art of delivering exquisite customer eXperience for today's digital economy

Categories

see all