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6 Reasons Why Gaming Organizations need Good Customer Services

Entertainment not only relieves stress but can also be a great source of happiness. While games have always been a great...


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Tags: Video Game Support Services, Gaming Customer Services, Gamers as support agents,

How Telcos Can Innovate to Accelerate 5G Implementation

5G, or the fifth generation of the communications technology for cellular mobile devices, is a quantum leap over the 4G...


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Tags: Internet of Things, 5G Network Services, Network Slicing Solutions,

Lab as a Service: An Emerging Horizon of Possibilities

A comparative study of global brands from 2008 to 2018 provides an insight into the innate power of digital technologies. All...


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Tags: Cloud Services, Automation, advanced analytics,

How Advanced analytics-driven PLM can help you achieve more business value

What do P&G, Jaguar, Land Rover, Unilever, Johnson & Johnson, or Rolls Royce have in common? Yes, they are all leading product...


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Tags: Customer Experience, sustainable growth, product lifecycle management,

Location Intelligence unlocks the true value of Geo-Spatial data

Digitization is changing business-customer interactions, companies are focused on how to deliver seamless, uniform experiences...


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Tags: IoT, GIS, augmented reality,

neutralize cyber-attacks with contextual intelligence

In one of the largest breaches in 2018, Target Inc. was targeted by cyber-criminals who made away with critical information of...


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Tags: cyber-attacks, contextual intelligence, data-driven security,

How location-based contextualization helps telecommunication companies drive value

70% of telecommunication companies cite location intelligence as a key factor affecting their success, reports Dresner...


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Tags: location intelligence, geospatial analytics, telecommunications,

Conversational AI: the digital retail wonder

AI is being looked at as a game changer which can beget better customer interactions across various channels, devices, and...


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Tags: Chatbots, facial recognition, augmented reality,

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