Tech Support

The focus is now on Quality…

Over the years every organization with a customer support DNA strived to give a superlative experience to its customers. However, the last five years we had a shift of focus. What’s changed, as is obvious with market interactions and the changing business landscapes, is the stressing of a...

Testing Services

Shifting sands of the mobility testing landscape

In the last few years, testing is finally getting to play the significant role it deserves in the product engineering process. An increasing focus on customer experience is making testing of products and services imperative. There is just too much competition out there to take your...

Thought Leadership

BYOD – Freedom and Responsibility

Mobility is a multi-faceted asset, but some of the value it adds may actually be a cause for concern, especially in terms of the fine balance between rights and freedom.

Infra Services

Walking the distance

Infrastructure management began life as a manually provided support service, with direct access to the equipment, hardware and software. It was critical in the early days of enterprise technology when the entire setup would be delicate to say the least, and any disruptions meant hard work...

Social Media

Social media – the new Big Bang

The net is a noisy place, with unlimited numbers of conversations happening every moment. People are talking about each other, casually, about business, about requirements, about connecting… but that’s not the end.

Security Services

SOC- the new SPOCK in town (the paradigm shift to security)

Evolution of technology has made us many times smarter, miles more efficient and able to deliver services and products that were unheard of a few decades ago. But is has brought with it its own threats and challenges. Information technology, and more recently, mobility technologies, the...

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