I’d like to learn more about CSS Corp

Spotlight: Top Analyst Firm Hails CSS Corp’s Resilience & Cheer Framework

The alarm clock buzzes. It's 8.30 AM in Manila, Philippines, and Samantha wakes up to another day of work.  She rustles up a...


( read )

Tags: Customer Experience, Digital Transformation, Employee Experience,

Social Customer Service: 3 Strategies from a Marketer

Achieving a clear line of sight into customer needs and preferences gives companies the ability to make proactive, informed...


( read )

Tags: Marketing, Customer Experience, Guest Blog,

Sarah Burnett: How the COVID-19 Global Pandemic Will Propel Transformation

Sarah Burnett is an executive vice president and distinguished analyst at Everest Group, with global responsibility for the...


( read )

Tags: Intelligent Automation, Guest Blog, RPA,

TSW Executive Discussions with Google, Cisco, and Philips

CSS Corp was the platinum sponsor of the 2-day TSW virtual event held on May 5th and 6th, 2020. Business leaders and analysts...


( read )

Tags: Featured Blog, business continuity, COVID19,

Around the World in a Day: Introducing Virtual Xperience

As we all try to find the meaning in what’s been happening in the world for the past three months, one resounding message is...


( read )

Tags: Guest Blog, business continuity, COVID19,

CSS Corp is an early mover in transitioning to 100% work-from-home model

Maximizing usage of digital collaboration tools, procurement and distribution of necessary hardware and networking equipment,...


( read )

Tags: resilience framework, digital collaboration, work from home,

Leveraging AI to Automate Data Extraction from Geo-tagged Images

CSS Corp is enabling leading mapping companies to accelerate POI extraction from geotagged images through AI-ML led automation


( read )

Tags: AI, geospatial systems, location intelligence,

7 tips to avoid common pitfalls with AI in customer service

Research is clear: customer service is one of the biggest drivers of customer loyalty. In fact, 78 percent of U.S. consumers...


( read )

Tags: Customer Satisfaction, AI, customer journey,

How do you say ‘thank you’ to your customers?

Do you say ‘thank you’ to your customers? If so, how often? If not, have you considered the power of appreciation? Whether...


( read )

Tags: Customer Experience, Guest Blog

Subscribe Here!

Posts by Categories

See all

Reach Us

Thank you for reading this CSS Corp Blog. The best way to reach us would be to fill the form below and we will get back to you.

reach-us