Corporate Social Responsibility

Up and up and up

“Earth, upon which this moving, breathing life exists.May she bestow on us the finest of her harvests! Earth, the all-sustaining, treasure-bearing, resting-place; Golden-breasted Earth, home of all life, Who bears the sacred fire.” Atharva Veda Book XII

Cloud Services

Cloud computing risks and the way out

A couple of years ago, the IT community ran out of superlatives to use for benefits that cloud computing brought in. It was the proverbial apple that would fall on our top lines…and make everything all right again. The Cloud would help cut costs, streamline processes, and provide secure,...

Tech Support

The focus is now on Quality…

Over the years every organization with a customer support DNA strived to give a superlative experience to its customers. However, the last five years we had a shift of focus. What’s changed, as is obvious with market interactions and the changing business landscapes, is the stressing of a...

Testing Services

Shifting sands of the mobility testing landscape

In the last few years, testing is finally getting to play the significant role it deserves in the product engineering process. An increasing focus on customer experience is making testing of products and services imperative. There is just too much competition out there to take your...

Thought Leadership

BYOD – Freedom and Responsibility

Mobility is a multi-faceted asset, but some of the value it adds may actually be a cause for concern, especially in terms of the fine balance between rights and freedom.

Infra Services

Walking the distance

Infrastructure management began life as a manually provided support service, with direct access to the equipment, hardware and software. It was critical in the early days of enterprise technology when the entire setup would be delicate to say the least, and any disruptions meant hard work...

Thought Leadership

Evolving the model of next generation customer engagement

Who is the Boss? Customer is the Boss.

We hear this all the time. There is a lot of research on the topic of customer engagement but little has been done to adapt to the new ways of engagement using newer technology channels instead of the traditional old ways. This mindset will require a...

Social Media

Social media – the new Big Bang

The net is a noisy place, with unlimited numbers of conversations happening every moment. People are talking about each other, casually, about business, about requirements, about connecting… but that’s not the end.

Security Services

SOC- the new SPOCK in town (the paradigm shift to security)

Evolution of technology has made us many times smarter, miles more efficient and able to deliver services and products that were unheard of a few decades ago. But is has brought with it its own threats and challenges. Information technology, and more recently, mobility technologies, the...

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