CSS Corp won the Gold Stevie Award in the Company of the Year-Computer Services category of the 19th Annual American Business Awards®. The judging panel involved more than 250 professionals worldwide to deliver the final verdict on the 2021 Stevie Award winner. As a global customer experience and technology services provider, CSS Corp was hailed for its growing footprint, empathetic workforce engagement, innovation, and resilience right from the onset of the pandemic until now.
The last 18 months witnessed a swift and timely transition of the workforce to a 100% remote WFH model with employee safety, physical and mental health on top of the agenda. In responding to the pandemic, the proprietary RESILIENCE & CHEER Frameworks became the playbooks for supporting clients and employees.
Prepare, stabilize & thrive were the phased approaches to help clients reset and navigate the New Normal. With digital acceleration on the frontline, the team helped clients bolster operational resilience and find new revenue streams via geostrategic co-innovation. At a time of high economic uncertainty & visibility, standing shoulder to shoulder with clients in the thick of the disruption saw an outpouring of praises from clients who needed a resilient partner when it mattered the most.
CSS Corp's performance is attributable to transformative business models, innovative outcome-based, and gain-sharing models. These are often touted terms that only a few service providers can deliver. Differentiated managed services as a value proposition converge 15+ proprietary solutions, deep domain expertise, and a robust global service delivery ecosystem. These differentiators make CSS Corp the most preferred service partner in the industry—a service partner who acts as an extension of the client and not just another vendor.
Today, CSS Corp has emerged as the most awarded IT service provider in the last 3 years. The year 2021 marks the completion of 25 years of delivering on the promise of reimagining customer engagements for clients. Contact us to know more.
- Compendium: Ovations - Awards & recognitions flipbook
- Infographic: Bolster operational resilience
- Webpage: 25 years celebrations
- Video: ISG hails CSS Corp as a global leader in contact center services
- Blog: HFS Research hails RESILIENCE & CHEER Frameworks
- E-book: Top 5 emerging trends in CX & contact centers