Marvin Lee Mensky, the American scientist and a researcher of Artificial Intelligence, said in 1967, “Within a generation, the problem of creating artificial intelligence will substantially be solved.” He was right. Today, Artificial...
The Evolving Face of Chat Support Chat support today has come a long way from its humble beginnings in 1996. It was introduced by enterprises as a way to service customers faster and more efficiently, in real time. Something they were failing to do via their call centers. Customers were...
AI Powered Chat Support: Revolutionizing Customer Service
Artificial Intelligence (AI) And Customer Experience (CX)
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