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6 Strategies for Delivering a High Level of Customer Service During COVID-19

With the onset of COVID-19 came a period of real difficulty for most businesses. Companies equipped with the technology to...


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Tags: customer service, Guest Blog, Remote Work,

CSS Corp Goes Big With Best Biz Awards International 2021

“You never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not...


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Tags: Customer Experience, resilience framework, contact center,

CSS Corp wins Gold and Bronze—STEVIE® Awards 2021

CSS Corp stands tall in the eyes of the world’s premier awards program. Among the many organizations that participated across...


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Tags: Customer Experience, Employee Engagement, resilience framework,

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