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Strategically Design Your Contact Center Remote Workforce Model

Recent contact center industry trends indicate significant growth in the number of remote employees. While some companies...


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Tags: Guest Blog, COVID19, new normal,

The era of shifting digital experience paradigms

Though digital disruption started way before the pandemic, the trajectory of digital adoption shot up significantly since the...


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Tags: Analytics, Digital Technology, Customer Experience,

Forrester Now Tech: Multicloud Managed Services Providers, Q4 2020

Forrester Now Tech report on MultiCloud Managed Services Providers, Q4 2020 mentioned CSS Corp in its overview of 31...


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Tags: Cloud Services, Infrastructure Operations, Cloud Infrastructure,

CSS Corp Wins Gold Stevie® Award—Company of the Year

CSS Corp won the Gold Stevie Award in the Company of the Year-Computer Services category of the 19th Annual American Business...


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Tags: resilience framework, Customer Engagement, CSS Corp wins Gold,

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