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Forrester Now Tech Mentions CSS Corp’s AI-Based Text-Analytics Functionality

Forrester’s overview of 30 providers revealed how customer insights professionals can use AI-based text-analytics platforms to...


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Tags: customer intelligence, customer service, text analytics,

CSS Corp Wins Gold in the 7th Annual 2020 Globee Awards®

At the onset of the pandemic, I remember reading a post by Sequoia Capital, where it stated that the Coronavirus is the black...


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Tags: employee first, resilience framework, 100% work from home,

Traditional SOC is Dead. Long Live Modern Intelligent SOC

As cybersecurity attacks grow in volume and complexity, today’s security operations professionals are putting their faith in...


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Tags: Guest Blog, cloud security, cybersecurity,

Emerging Disruptions in Cloud Trends

Cloud Computing is the dominant driver for Digital Transformation. Embracing Cloud in the digital transformation strategy...


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Tags: Cloud Services, Digital Transformation, Cloud Computing,

Citrix Tips: Make Your Cloud Migrations Easier Than Ever

Businesses are looking to Citrix Workspace to improve their users’ experience through simpler IT. Customers have also placed a...


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Tags: Customer Success, cloud migration, Guest Blog,

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