cyber-attacks, contextual intelligence, data-driven security, cyber criminology, AI security

neutralize cyber-attacks with contextual intelligence

In one of the largest breaches in 2018, Target Inc. was targeted by cyber-criminals who made away with critical information of 110 million customers. The information leak occurred through a vendor site where an unsuspecting employee decided to reply to a phishing mail. 2018 has seen...

location intelligence, geospatial analytics, telecommunications, location-based services (LBS), network planning

How location-based contextualization helps telecommunication companies drive value

70% of telecommunication companies cite location intelligence as a key factor affecting their success, reports Dresner Advisory Services’ 2018 Location Intelligence Market Study. This is not surprising considering the wide geographical spread of their business, which poses challenges...

Chatbots, facial recognition, augmented reality, retail analytics, consumer experience, conversational AI, transform shopping experience

Conversational AI: the digital retail wonder

AI is being looked at as a game changer which can beget better customer interactions across various channels, devices, and touch points. To humanize these interactions, brands are making contextual investments to drive human-like conversations, also known as Conversational AI. This...

Predictive Analytics, cognitive analytics, deep learning, Big Data Analytics, Healthcare Data Analytics, Global Healthcare Analytics, Deep Healthcare Analytics

How can deep healthcare analytics drive medicine uptake?

Big Data and analytics have transformed the way we look at data. While the healthcare industry is no stranger to tools that capture and store data (Electronic Health Records), the industry is swiftly moving towards deep healthcare analytics, to radically change the way healthcare is...

Top 10 Blogs, Top 10 Technology Blogs, Tech Support Blogs 2018

Presenting CSS Corp's Best Blogs of 2018 - Top 10 Tech Support Blogs for 2018

We spent a larger part of our content marketing efforts in 2018 building content that could help organizations understand how technology is enabling companies to move beyond cost optimization and process development.  Our focus while building content is to map technology and the business...

Digital Technology, Artificial Intelligence, Gamification, collaboration, employee participation, HR

how can the HR function thrive in a digital future?

It is said that Baby Boomers were loyal to the company, but the Millennials are steadfast about their calling. The “Gen Y”, who have the world at their fingertips and information at their beck and call, are looking to make an impact on their community and regard their work as an extension...

Marketing, Customer Experience, Chatbots, AI Chat Support, AI, Conversational Intelligence, CMO

How human-AI partnerships are transforming the B2C marketing landscape

Re-inventing the B2C Marketing Landscape with Human-AI partnerships

Internet of Things, Predictive Analytics, AI, Intelligent Automation, geospatial, GIS implementation, GIS data services, Spatial Analytics, geospatial systems

How to leverage geospatial data to map locations and add business value

The story of Robinson Crusoe who survives the storm and the wilderness is one of the most enduring classics in English literature. This genre of humans surviving in the wild against all odds is immortalized on screen through films like “Castaway” and “Life of Pi.” However, the emergence...

Thought Leadership, Innovation, 5G, 5G communication services

5G - the new game-changer

How 5G will change the world?

Transforming customer experience through cognitive analytics

This article focuses on how cognitive technologies elevates customer experience from a contact center and customer service hubs.

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