The emergence of the Coronavirus pandemic on the world stage has completely upended most of our previously held assumptions...
We recently talked with CSS Corp about its investments in QA, in particular its new Digital Assurance offering. Digital...
Tags: Automation, Intelligent Automation, Guest Blog,
Many enterprises are amid a digital transformation, seeking to engage with customers and satisfy their needs through digital...
Tags: Digital Transformation, Guest Blog, Cloud Infrastructure,
“Thank you for calling. Please listen carefully because our menu has recently changed.” We’ve all heard this greeting, but...
Tags: Customer Experience, technical support for all industries, Guest Blog,
The benefits of a cloud-based architecture over an on-premises one are easy to prove. Multiple companies in a range of...
Tags: Artificial Intelligence, Customer Experience, Digital CX platform,
Telecom and media service providers are redrafting customer engagement and Customer Experience (CX) strategies in the wake of...
Tags: global technical support services, customer service, Featured Blog,
Inhale and exhale; breathe in and breathe out. Employees are embracing meditation, yoga, virtual workouts, music, or any other...
Tags: global technical support services, technical support for all industries, regional technical support services,
A crisis like the COVID-19 pandemic really shines a light on the way companies show up for their customers – which is why it’s...
Tags: Chatbots, superior customer experience, customer journey,
The emergence of the Coronavirus pandemic on the world stage has completely upended most of our previously held assumptions...
Tags: Automation, Guest Blog, RPA,
Truckers or truck drivers are the unsung heroes of a nation's economy. The hours and miles they put in to ensure goods are...
Tags: location intelligence, geospatial analytics, location-based services (LBS),
Thank you for reading CSS Corp Blog. The best way to reach us would be to fill the form below and we will get back to you.
