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    Disclaimer: Views and products mentioned by guests are not necessarily endorsed by CSS Corp
CSS Corp Hailed as the Most Admired IT Company of the Year

CSS Corp has been recognized as the “Most Admired IT Company of the Year” at the 9th edition of the Golden Globe Tigers Awards...

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Tags: Golden Globe Tigers Awards 2022, Most Admired IT Company of the Year, CSS EDISON,

What if your best customers themselves gave world-class support to other customers?

Much ado about the Great Resignation these days. But wait. Another trend is seeing an uptick in the market—the rise of the gig...

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Tags: CSS OnDemand, Gig Platforms, Gig Workers

Forrester lists CSS CORP as Modern Application Development Consulting Boutique

Forrester defines Modern Application Development (MAD) services providers as those who work collaboratively with their clients to...

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Tags: Forrester, Modern Application Development

CSS Corp Wins Gold Stevie Award for the Best Management Team 2022

Consider the backdrop of the last few years since the pandemic started. No one needs an introduction to how the New Normal has...

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Tags: Gold Stevie, Best Management Team, CSS Corp Awards 2022

Three emerging workforce trends in 2022

New ideas that you can consider for your CX teams

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Tags: Customer Experience, Guest Blog, workforce trends in 2022

Revolutionize CX via CSS OnDemand Gig Ecosystem

"Just gigging," was the reply when Samantha*, a Gig Peer Expert, was asked about how she was navigating the new world of work....

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Tags: Customer Experience, Gig Ecosystem, CSS OnDemand

Seven Limitations of eNPS as an Employee Experience Metric

Net Promoter® Score (NPS®) is a very popular customer experience (CX) metric. Over the last several years, we’ve seen companies...

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Tags: Customer Experience, Guest Blog

Why Break Gender Bias in Hiring?

Every year, on March 8th, organizations worldwide burst into a frenzy as they celebrate International Women's Day. Despite the...

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Tags: hiring, Guest Blog, #BreakGenderBias,

5 Ways to Measure RPA Post Implementation Success

RPA is one of the major players in business digital transformation, and RPA adopters have measured its success in numbers....

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Tags: Automation, Guest Blog, RPA,

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