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Cloud Wars & Mobile Accords - Trends that could impact CRM in 2020

The CRM software market size is expected to reach USD 80 billion by 2025, and the battles to claim a stake have already begun....


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Tags: Customer Experience, Digital Transformation, AI-driven automation,

Gain a Competitive Edge in Tech-Talent Acquisition and Retention

The need for exceptional tech talent in today’s cut-throat IT market is a no-brainer. But does that mean every organization...


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Tags: talent acquisition, HR strategy, employee first,

The Gold Standard in CX Innovation Is Here!

A fine line separates the good from the best, conventional from the unconventional, and laggards from the innovators. Treading...


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Tags: Digital Transformation, BIG Innovation Awards 2020, Digital CX platform,

How Brands Should Approach Personalization Barriers

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Tags: Digital Transformation, Guest Blog, Brand Strategy,

Quantum computing and AI to be among top tech trends this year

The last decade saw an unprecedented adoption of digital transformation initiatives. Technologies such as cloud, mobility, ...


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Tags: Digital Transformation, AI, 5G Network Services,

When the going gets tough, it is time to pull up your socks!

"Experience is a good university, but the fees are high," goes the popular adage.  When it’s about learning at the speed of...


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Tags: Employee Engagement, learning and development program, ICT Academy,

Balaprasath Sivasubramaniam redefined his limit!

#FitnessFreaks


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Once Again, the Data Analytics suite raises the bar

When big data aficionados met at the recent Tech Ascension Awards summit, CSS Corp’s home-grown data analytics platform,...


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Tags: Big Data Analytics, superior customer experience, 2019 Tech Ascension Awards,

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