Technology Thought Leadership Blogs by CSS Corp

Artificial Intelligence, AI, Intelligence, Intelligent Automation

Intelligent Automation Systems: The Birth of a New Era

Intelligent Automation Brings on the New World Order

Intelligent Automation is the use of artificial intelligence technologies (including natural language processing, machine learning, and other technologies) to automate tasks otherwise performed by humans, including both physical...

Robots, Data Sciences, AI, Intelligence, Research

How AI is Shaping Enterprise Development

The Rise of AI in Enterprise Development Marvin Lee Mensky, the American scientist and a researcher of Artificial Intelligence, said in 1967, “Within a generation, the problem of creating artificial intelligence will substantially be solved.” He was right. Today, Artificial Intelligence...

Software Games, Testing, Game Testing, AI Algorithms, ML Algorithms

Testing Gaming Software

Addressing the challenges involved in game testing Testing software in ‘Gaming’ needs serious skills and discipline such as winning strategies, competition goals, rules, team work elements and usage of external devices, sensors and applications of various laws of physics. While...

Chat Support, live chat, Live Chat Support

Chat Support For Millennials

The Evolving Face of Chat Support Chat support today has come a long way from its humble beginnings in 1996. It was introduced by enterprises as a way to service customers faster and more efficiently, in real time. Something they were failing to do via their call centers. Customers were...

Testing Services, Software Testing, Test Automation, CICD, QA, Continuous Testing, Performance Testing, Digital Testing

Why do you Need to Implement Continuous Testing?

Continuous Testing and its Evolution Today, for an organization to succeed, organizations need to have a quick go-to-market process set up. Developers and testing teams need to test products not in weeks, but hours. The challenges in software testing being faced by organizations however...

Analytics, Customer Experience, CIO, Enterprise, IT operations, IT Environment, Bigdata, Applications, Innovation, IT Value, metrics, Customer Satisfaction, infrastructure, IT strategic, Predictive Analytics, ROI, Security

CIO Dashboard

Metrics  to Build a Great CIO Dashboard The traditional transaction-oriented systems view of IT is dead long back. Gone are the days of CIOs, who could do with a few metrics, analytics and spreadsheets. Over the last half of a decade, the CIOs role has undergone a dramatic change.

Cloud Computing, Enterprise Cloud, Qualtrics, Cloud Solutions, AWS

future of the cloud

Second Decade of Cloud Computing From the era of affordable computing in the ‘80s to the present era of software available as a service, there has been consistent progress in technology and how we use technology. These technology leaps have led to companies delivering superlative customer...

Digital Technology, CIO, Digital Transformation

CIO in the digital age

5 Key Items on A CIO’s Checklist in the Digital Age

Security Services, Testing Services, Mobility, Mobile Security, Mobile

Mobile Application security

Critical Activities to Test Mobile Application  Security  In the wake of the frantic use of mobile devices, many organizations across the world have launched their own applications. However, one key area that's often overlooked is that of mobile application security and  privacy of user...

Analytics, Tech Support, Artificial Intelligence, Customer Experience, Customer Success, Chat Support

AI Powered Chat Support

AI Powered Chat Support: Revolutionizing Customer Service  

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