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ROI Assured By Award-Winning Cloud Platform—CSS CONTELLI™

CSS CONTELLI™, an Intelligent Automation Cloud Platform for Hybrid IT operations, is up and about something these days. It won...


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Tags: Artificial Intelligence, Customer Experience, Digital Transformation,

6 Strategies for Delivering a High Level of Customer Service During COVID-19

With the onset of COVID-19 came a period of real difficulty for most businesses. Companies equipped with the technology to...


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Tags: customer service, Guest Blog, Remote Work,

CSS Corp Goes Big With Best Biz Awards International 2021

“You never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not...


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Tags: Customer Experience, resilience framework, contact center,

CSS Corp wins Gold and Bronze—STEVIE® Awards 2021

CSS Corp stands tall in the eyes of the world’s premier awards program. Among the many organizations that participated across...


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Tags: Customer Experience, Employee Engagement, resilience framework,

3 Significant Benefits of Investing in a Service Partnership

If you're seeking services that are essential for the growth or efficiency of your business, then onboarding a service partner...


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Tags: Tech Support, customer support, contact center,

CSS EDISON™ Delivers Business Outcomes and ROI in CX

In the age of platform wars where CX pros seek to get that extra edge over their competitors, CSS EDISON ™ shows it has a mind...


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Tags: Analytics, Customer Experience, Customer Satisfaction,

Technology Trends in Healthcare in 2021: The Rise of AI

COVID-19 has become an unprecedented disruption to all facets of the healthcare industry in a very short amount of time....


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Tags: Artificial Intelligence, Healthcare Data Analytics, Deep Healthcare Analytics,

Forrester mentions CSS Corp among AI consultancies with dedicated expertise and offerings

Forrester’s overview of 23 AI service providers in the Asia Pacific helps CIOs understand the value they can expect from an AI...


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Tags: Artificial Intelligence, CIO, AI,

Deep Learning vs. Machine Vision - 3 things you should know

When it comes to vision technology, we have the tendency to throw around buzzwords such as “machine vision” and “deep...


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Tags: deep learning, Guest Blog, machine vision,

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