Technology Thought Leadership Blogs by CSS Corp

Shift Left Testing

How Shift Left Affects Application Development & Testing Organizational Structures In the world of software development, shift left, as the name indicates, refers to the practice of performing certain activities early in the Software Development Life Cycle (SDLC), compared to earlier. The...

Global Technical Support

WHY GLOBAL TECHNICAL SUPPORT IS IMPORTANT   We live in a globalized world even without stepping out of our homes. We search via Google, shop from Amazon, order a cab from Uber, and all of this we do on our smartphones. These global companies serve customers all over the world, and no...

Analytics, Automation, Artificial Intelligence, Customer Experience, Customer Success

Customer Success Digitally Augmented

Digitally augmenting Customer Success for a growing security access provider By the year 2020, there will be over 6 billion connected smartphones and around 50 billion connected devices on the planet. 1 in every 5 adults in the U.S. are never offline and this has heralded the digital age...

Analytics

Business Intelligence (BI) and Business Analytics (BA) Trends

 

Digital Technology

Digital Transformation Framework for Business Success

 

Cloud Services

10 Strategies to Modernize Customer Support Operations

While it's certainly been overused, the old saying is still very true – the customer truly is king. Most organizations struggle with multiple time-consuming customer service manual processes and siloed functions that collaborate little with each other. According to Salesforce research,...

Tech Support

Onsite Tech Support vs Remote Tech Support

 Onsite Tech Support or Remote Tech Support: What Does Your Business Need? 

Cloud Services

Migrating to the cloud

"Small Business Cloud | 5 Reasons Why You Should Migrate to The Cloud, If You Haven't Already" Industry analysts have identified four technology trends that will play a big role in the growth of small firms in the coming year. They are cloud computing, IT services, mobility, and security.

Tech Support

5 Strategic best practices to improve IT customer service

If only there were five best practices to improve IT customer service! Depending on who you are talking to, the answers to the above question could vary. In this post, CSS Corp is excited to present its perspective on this matter as a Gartner listed IT services vendor. And yes, the...

Page 1 of 19
1 2 3 4 5

About CSS Corp Blog

About

The CSS Corp blog brings you insights from the world of Technology and Disruptions that are shaping the Digital Age. Subscribe Now to learn the art of delivering Exquisite Customer eXperience for today's Digital Economy

Recent Posts

AI Powered Chat Support
November 15, 2017
Shift Left Testing
November 08, 2017
Global Technical Support
October 30, 2017
Customer Success Digitally Augmented